FAQ'S at

It’s time for your first class… How exciting! All you need to bring to class is:

WATER BOTTLE - In case you get thirsty
SMALL SNACK* - fruit bar, fruit, raisins, crisps
UNIFORM - Your BOSS T-shirt, Jumper or Jacket

*STRICTLY NO NUTS POLICY due to the safety of our children.

Welcome to BOSS! If you feel nervous for your first class… that is normal! Our wonderful teachers will be on hand to make sure your little actor feels safe and supported!

Your teacher will welcome you into class and normally assign you a buddy for the class, this means you will never feel like you don’t have a friend in the class! We’ll start with a ‘RANDOM QUESTION’ we do this every week and it’s a fun way for you to get to know your new buddies!

After class your teacher will send a FREE TRIAL REPORT along with photos/videos letting you know how your actor got on in class! Once the report is sent you’ll be sent an email from ‘class4kids’ asking if you would like to secure your spot.

If you have any questions after class or would like to offer any feedback please do email us at bossactingschool@gmail.com

YES WE DO! We offer 10% sibling discount for any sibling that books on!

All of our classes at BOSS are drop off only. Our classes are specifically designed to build your actor's confidence, allow them to find their own identity and explore their independence. We find our actors form closer bonds to the children in class and step outside their comfort zone more without the support of a parent in the room. It can also confuse our other students when others have families in the studio and they don't. We pride ourselves on the warmest and friendliest staff, with lots of experience settling your child. So you can relax knowing your actor will be in safe and happy hands with us. You will also receive weekly updates with photos and videos of what we go up to in class!

We understand that circumstances can change and sometimes it's necessary to cancel your child's enrolment in our classes. To make the process as clear and straightforward as possible, we've put together the following cancellation policy:

1. Cancellation Period: We require a minimum of 4 weeks' notice in writing prior to the start of the first class that your child will be withdrawing from. This allows us enough time to offer the spot to another child who may be on our waiting list.

2. Refunds: If you cancel within the 4 week period prior to the start of the class or during the term, we will not be able to offer any refunds for the remaining classes

3. Missed Classes: Unfortunately, we are unable to offer any refunds or make-up classes for missed classes due to personal reasons or circumstances beyond our control.

4. Exceptions: In certain cases, we may consider exceptions to this policy on a case-bycase basis, such as for medical or family emergencies. Please contact us as soon as possible if you need to discuss a possible exception.

By enrolling your child in our classes, you agree to these cancellation terms and conditions.

Of course we can! We love writing references for our wonderful actors and sharing how amazing they are!

We do ask for a 1 month minimum notice in order for us to be able to write the reference to a high standard. If you need it in September/October please bare in mind this is a very busy time, the sooner you tell us about the reference the most time we can commit to it!

Absolutely! We offer private tuition for all needs and ages! To find out more please visit… our Private Tuition page here or simply email us at bossactingschool@gmail.com with your needs.

Absolutely! We understand how important it is to try the class before committing to your subscription. We offer FREE TRIALS for all students.

To book your FREE TRIAL please visit our Book a Free Trial page

Please note that our enrolments override free trial bookings, we will endeavour to email you if a class is booking up to offer you the opportunity to book a trial in another class or enrol to secure your space.

We understand that sometimes you are unable to make a class due to illness, personal events or emergencies and we like to be as flexible as possible.

We do allow our students to attend other classes in the week subject to
1. Availability in the class
2. The class not being in a intensive project week

On some circumstances where the majority of the class cannot attend one week we will endeavour to rearrange the class to suit everyone.

Please visit our Safeguarding Policy page